A guide to your USA Fitness experience during COVID
Welcome Back! We’re excited to welcome you back. Our gym is following all state guidelines for fitness facilities to ensure you have a safe experience. Please be mindful of the following new protocols.
Temporary Gym Hours
Monday-Friday 6 AM-10 PM
Saturday-Sunday 7 AM-6 PM
Our Reseda Mega Center location will have Senior Hours in the Executive Workout Area from 6 AM-2 PM Monday-Friday.
No Mask, No Entry
Due to the California state mandate, all members, guests, employees and vendors are required to wear a mask at all times when in the facility.
Must Wear Gloves
Updated state mandates require staff and patrons of gyms to wear gloves at all times when in the facility.
Practice Social Distancing
Maintain a 6 foot distance at all times, including when forming lines and participating in classes. Be mindful of floor markers meant to guide you during your visit.
We are limiting capacity by 50% of the city approved occupant load. Because our gyms are so big, that should make no difference to your ability to come into the club. You do not have any time limitations during your visit to the facilities.
are cleaning and sanitizing all high-touch points and equipment with products approved by the Environmental Protection Agency to kill COVID-19.
Hands Free Check-in
We ask that you utilize our hands-free check-in system with your key tag. Replacement cards are available for $10.
All members, employees and visitors will be subject to temperature checks upon entering the facility. If you, or someone in your household is experiencing any symptoms relates to COVID, please stay home.
Our basketball courts, sauna, steam room will be temporarily closed. Lockers and showers will be accessible with brief 30-60 minute closures throughout the day for disinfecting.
Bring your own
High-touch items such as water fountains will be closed. Please bring your own water, yoga mats, and towels. (Water and towels are available for purchase)
Kid’s Club Closed
Kid’s Club will temporarily remain closed. All Kid’s Club memberships will remain frozen at no charge.
Do Your Part
Respect and follow guidelines laid out by the gym and employees. Wash your hands, use hand sanitizer and wipe down your equipment before and after use.
This email was sent out to all members at the start of the COVID closures.
TEMPORARY CLOSURE DUE TO CITY MANDATE
Due to the executive order by the Mayor of Los Angeles, we have made the difficult decision to temporarily close all USA Fitness locations starting March 16th. We are determined to prioritize the safety of our staff and members during this global pandemic. We will be reopening on June 15.
In these unprecedented times, we are taking big steps to minimize costs to our customers while maximizing value of the services provided. Effective April 1 all memberships will be placed on a freeze during the duration of our mandated temporary closure, our standard monthly freeze fee of $9.99 will apply. Your membership will be extended with no additional charges for the same duration as the temporary closure. During this period, all customers will still have access to the USA Fitness live, which will include classes and other means of exercise.
Once we open, all active members who paid the monthly freeze fee will receive an additional free membership for a friend or family member for the same period of time that we were mandated to be closed.
Any non-monthly membership dues will go through as specified on the agreement.
If this arrangement does not work for you, please email us at firstname.lastname@example.org and we will work with you to reach a mutually acceptable outcome.