COVIDUpdates

A guide to your USA Fitness experience during COVID

Important Update for Reseda, Sylmar, Panorama City and North Hollywood Members:

Good News! 

USA Fitness Reseda, Sylmar, Panorama City and North Hollywood members have access to Speakeasy Fitness.

Speakeasy Fitness is LA’s newest outdoor gym, open for workouts during indoor gym closures. USA Fitness members have access to the location at 18420 Hart St, 13640 Foothill Blvd (soft opening Aug 27), 7869 Van Nuys Blvd and 7500 Lankershim Blvd.

Your active USA Fitness membership will give you full access to this exclusive open air gym. The gym is equipped with treadmills, stairmills, full range of machines, squat racks and weights.

Though Speakeasy members pay a minimum of $95 monthly, your dues remain the same.

If you don’t want to workout at Speakeasy Fitness, you can freeze your membership at no charge, transfer your membership or cancel your membership. Cancellations are only accepted for out of term members who are in good standing.

The process is made as easy as possible for you.

Billing for USA Fitness Panorama City only will resume on Monday Aug 10 for Panorama City. Billing for USA Fitness North Hollywood only will resume on Tuesday Aug 18 for North Hollywood. Billing for USA Fitness Sylmar only will resume on Thursday Aug 27 for Sylmar. Billing for USA Fitness Reseda only will resume on Tuesday Aug 15.

Should you wish to make any changes to your account, our billing department is available Monday-Friday 9am-5pm at the USA Fitness Panorama City main lobby (first floor) and Monday-Friday 9am-4pm at the USA Fitness North Hollywood front desk. Starting Aug 27 you can come to Sylmar location Monday-Friday 9am-5pm. Any requests for freezes or cancelations will be handled in person at your home club.

To learn more about Speakeasy Fitness visit their website speakeasy-fitness.com

 

 


This email was sent out to all members at the start of the second mandated COVID closure.
USA Fitness Update on State Mandate

Dear USA Fitness Family, 

The Governor of California has placed a new mandate for gyms in Los Angeles in a second attempt to crush the curve of COVID-19. Effective immediately all USA Fitness locations need to comply with the mandate and temporarily close indoor operations. 

In these unprecedented times, we are taking big steps to minimize costs to our customers while maximizing value of the services provided. Effective July 16, 2020 all memberships will be placed on a freeze during the duration of our mandated temporary closure, our standard monthly freeze fee of $9.99 will apply. Your membership will be extended with no additional charges for the same duration as the temporary closure. During this period, all customers will still have access to the USA Fitness live, which will include classes and other means of exercise.

3 Month Membership for your household-FREE*

Once we open, all active members who paid the monthly freeze fee will receive a free 3 month membership for everyone living in their household (up to family of 4).

While we entirely understand your frustration towards this situation and the disruption to normal life that has been caused by the pandemic. As a business, we have significant fixed overhead to cover, therefore we ask that you allow us to charge you this minimal charge of $9.99 during this closure while you obtain maximum value from it.

If this arrangement does not work for you, please email us at memberships@usafitnessonline.com and we will work with you to reach a mutually acceptable outcome. Any requests for cancellations will be addressed upon reopening. If you are emailing to opt-out of the freeze fee, please include identifying information such as your name, barcode number or agreement number.

For general updates, please visit us online at usafitness.la and follow us on Instagram @usafitnessla